Painting your home, whether interior or exterior, is typically a sizable undertaking, both financially and logistically, and involves a multitude of considerations that are best addressed before hiring a painting company, be it a Chuck-in-a-truck outfit or a larger firm that fields multiple crews. This not only satisfies your worries that you’re employing skilled professionals who understand your needs and can deliver quality results but also ensures you’re comfortable with the people you’re welcoming into your home.
Here are the key questions to consider before making your decision:
1. Are you properly insured?
- It is incredibly important that the painting company carries adequate coverage to protect you from liability in case of accidents or property damage during the project. A simple ‘yes’ is not enough; the contractor’s broker must provide you with a current copy of their policy – a laminated copy in a sales brochure is not proof of insurance. Make sure you are named as ‘additional insured’ on the policy, look for liability and workers comp coverage; ensure the coverage limit exceeds the value of your home.
2. Ask for references and examples of past work.
- References and examples of previous jobs are the best way to gauge the caliber of work and to make sure their previously completed projects hold up to your standards.
3. What preparation is needed before the start of your project?
- Understanding the preparation process is crucial. Ask about measures that the painting company takes for things like surface cleaning, carpentry repairs, and priming. Ask about potential disruptions to your daily routine during preparation and painting.
4. How do you handle unexpected issues or changes in the project?
- Discuss how the painting company addresses unexpected challenges, such as weather delays, additional repairs, or changes in scope. Clear communication and flexibility are key to managing your project effectively!
5. Review timeline and scheduling
- Establish a timeline for the project, including start and completion dates. Discuss the schedule of work and ensure that your and their timeline align.
6. Who will be responsible for cleanup after the project is complete?
- Clarify whether cleanup, including disposal of materials and debris, is included in the painter’s services. Knowing who is responsible for post-project cleanup helps avoid misunderstandings.
7. How do you prefer to communicate during the project?
- Having a clear method of communication between you and your painting company is essential for a successful project. Determine how best to share updates, address concerns, and confirm details throughout the process. (don’t use Snapchat!) Texting, WhatsApp, and email are good – tracking who said what when and confirming colors, scope of work etc is always best handled in writing.
These are just some of the fundamental questions you should have a clear understanding of prior to committing to a painting company.
At Catchlight, we not only answer all of your questions – an employee vetting process ensures our peace of mind and yours, making sure your home is in the care of people who can be trusted to treat it respectfully as they beautify and protect it.
